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Insurance and Billing

All insurance co-payments and deductibles are due at the time of service and are collected at check-in. If we do not have a contracted arrangement with your insurance plan, you are expected to pay in full at the time of service. We accept cash, checks, MasterCard and Visa as payment options.

We gladly file your medical charges with your insurance carrier. If payment has not been received within 45 days of filing, you are notified and asked to contact your insurance company.

We accept assignment for most major insurance plans. Contact your insurance carrier to confirm that our practice is listed as a provider.

Payer Plan Type
BCBS All Products HMO; POS; PPO; Individual
CIGNA HealthCare/Great-West HMO; PPO; POS
First Health (CCN) PPO
Humana (ChoiceCare) PPO
Medicare Private Fee-For-Service plans (PFFS) PFFS
MultiPlan PPO
Blue Medicare All
Provider Select Inc. PPO
TriCare Standard Indemnity
United Health Care PPO; POS; HMO
Secure Horizons HMO
(formerly UHC Medicare Complete)
Medicare HMO
Wellpath, Coventry Health Care*
(*We do not participate with Coventry Health Duke Basic or Duke Select)

Help us help you

With the multitude of insurance companies and sub plans for each, our staff cannot know the intricacies of each individual's policy. In order to avoid billing errors and, in the event that you need a referral to a specialist, it is important that you know the requirements of your specific insurance plan as well as what your copay and deductibles are. Please be prepared to present your insurance card at each visit.

If you have questions regarding bills you receive from us, please call 1-866-666-1279 for assistance.




Novant Health Primary Care Partners | 10500 Ligon Mill Road Suite 113 Wake Forest, NC 27587 | 919-570-5705 | Fax 919-570-5710

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